Shoevirexo operates this online retail platform for customers located in Singapore. We recognize the significance of personal data protection and maintain full alignment with the Personal Data Protection Act (PDPA) of Singapore . This document explains how our organization collects, uses, discloses, and safeguards personal details gathered during visits to our footwear store.
Information Collection Practices
When individuals browse our digital storefront, create accounts, or place orders for shoes, we gather essential personal details. The categories of personal data collected include:
- Contact Information: Full names, physical delivery locations in Singapore, personal phone numbers, and email addresses provided during order processing.
- Transaction Details: Records of purchased footwear items, payment confirmations, and delivery logs.
- Functional Identifiers: IP addresses, device parameters, browser types, and navigation activity collected automatically via standard network logs.
We only collect personal information when provided voluntarily or gathered through standard online interaction tools.
Purposes of Processing Personal Data
In accordance with Singapore regulations, Shoevirexo processes collected data strictly for defined operational reasons:
1. Processing, fulfilling, and delivering footwear purchases to designated Singapore addresses.
2. Managing customer service inquiries, order updates, and account administrative communications.
3. Maintaining website functionality, performance monitoring, and preventing security breaches.
4. Complying with applicable statutory requirements, legal obligations, and local law enforcement requests in Singapore.
Use of Cookies and Web Analytics
Our platform utilizes tracking cookies, web beacons, and related technologies. These tools allow our systems to remember items stored inside shopping carts, preserve user preferences, and analyze site traffic patterns.
Third-party vendors, including advertising networks and analytics partners like Google, place cookies to display online advertisements across external websites based on prior interactions with our store. Users can modify browser settings to block or erase cookies. Disabling cookies may limit certain interactive features of our online store.
Data Sharing and Third-Party Disclosures
Shoevirexo does not sell, rent, or trade personal details to external entities for independent marketing purposes. Personal data is shared exclusively with designated external service providers who assist our operations, such as:
- Logistics and courier partners operating within Singapore for shoe deliveries.
- Third-party payment gateways for processing card transactions.
- IT infrastructure hosts and digital marketing services.
All third-party service vendors operate under strict contractual obligations to handle data solely for specified tasks and maintain standards consistent with the PDPA.
Safeguards and Retention Protocols
We enforce functional and administrative controls to protect stored personal information against illegal access, disclosure, alteration, or destruction. Electronic records reside on secured servers behind network firewalls.
Personal details are retained only as long as required to fulfill the operational goals outlined in this policy or to satisfy statutory record-keeping obligations under Singapore law. Once purpose requirements expire, records are securely deleted or rendered anonymous.
Individual Rights Under the PDPA
Under the Personal Data Protection Act of Singapore, individuals maintain specific rights regarding their personal data held by Shoevirexo:
- Access: Request copies of personal information stored in our databases.
- Correction: Request updates or corrections to incomplete or inaccurate personal records.
- Withdrawal of Consent: Withdraw permission for data collection, processing, or promotional communications at any point.
Requests regarding data access, corrections, or consent withdrawal will be reviewed and addressed within statutory timelines set by local regulation.
Contacting Our Data Officer
For inquiries regarding these data protection practices, or to exercise personal rights under Singapore law, reach out directly to our designated representative using the following contact details:
Company Name: Shoevirexo
Physical Address: Centennial Tower, 3 Temasek Ave, Singapore 039190
Email Address: shoes@shoevirexo.com
Target Region: Singapore